Privacy Policy for PowerhouseAV Dubai

1. Introduction

Welcome to PowerhouseAV Dubai. We are committed to safeguarding your privacy and ensuring the protection of your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with the United Arab Emirates (UAE) Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data (PDPL) .

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2. Information We Collect

We may collect and process the following categories of personal data:

• Personal Identification Information: Name, email address, phone number, and other contact details.
• Business Information: Company name, job title, and industry.
• Technical Data: IP address, browser type, and operating system.
• Usage Data: Information about how you use our website and services.

3. How We Collect Your Information

We collect information through:

• Direct Interactions: When you fill out forms on our website, subscribe to our services, or communicate with us.
• Automated Technologies: Cookies and similar tracking technologies that gather data about your equipment and browsing actions.

4. Purpose of Processing Your Information

Your personal data is processed for the following purposes:

• To provide and manage our services.
• To personalize your experience with our offerings.
• To communicate with you, including sending promotional materials, if you have consented.
• To improve our website, products, and services through analytics.
• To comply with legal obligations and regulatory requirements.

5. Legal Basis for Processing

We process your personal data based on:

• Consent: Where you have given explicit consent for processing.
• Contractual Necessity: To fulfill a contract with you or your organization.
• Legal Obligations: To comply with applicable laws and regulations.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, provided your rights and interests do not override these.

6. Data Subject Rights

Under the PDPL, you have the following rights:

• Right to Access: Request access to your personal data.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data under certain conditions.
• Right to Restrict Processing: Request limitation of processing under specific circumstances.
• Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
• Right to Data Portability: Request transfer of your data to you or another service provider.

To exercise any of these rights, please contact us at [Insert Contact Information].

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction .

8. Data Sharing and Transfers

We do not sell your personal data. However, we may share your information with:

• Service Providers: Third-party vendors who assist in providing our services, under strict confidentiality agreements.
• Legal Authorities: When required by law or to protect our legal rights.

If we transfer your personal data outside the UAE, we ensure that adequate protection measures are in place, in compliance with the PDPL .

9. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

10. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. You can control cookie settings through your browser preferences.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites and encourage you to read their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

13. Contact Us

For any questions or concerns regarding this Privacy Policy or our data practices, please contact us.